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FAQ

💬 How do I reach the team?

If you encounter any technical issues with the platform, the best way to reach us is by submitting a support ticket through our official Discord server. Our team will work with you directly to diagnose and resolve the issue. For privacy and security reasons, we're unable to discuss or share user information through public channels or alternative communication platforms.

🔐 Why is my export address different from my wallet address?

The address displayed when you export your key is your embedded wallet address. The address used for deposits is your smart wallet. We use the smart wallet to cover gas fees for all your transactions. More details: https://docs.privy.io/wallets/using-wallets/evm-smart-wallets/overview.